Software / Integration Engineer

The role

Key responsibilities

• Develop backend services, APIs, and application components supporting AI-enabled solutions.
• Build user interfaces, administrative tools, and approval screens where required by the delivery scope.
• Integrate with enterprise platforms such as CRM, marketing automation, content management, collaboration, and reporting systems.
• Implement authentication, authorization, service accounts, and secure credential handling.
• Build data ingestion, transformation, synchronization, and validation processes.
• Implement reliable API interactions, including rate-limit handling, retries, timeouts, and duplicate-action prevention.
• Develop webhooks, scheduled jobs, queues, and event-driven processing where appropriate.
• Establish logging, monitoring, error reporting, and operational alerts.
• Create and maintain unit tests, integration tests, and API documentation.
• Support deployment pipelines, environment configuration, and release activities.
• Investigate production issues and improve application resilience.
• Work with the AI engineer to expose controlled, well-defined tools for agent use.

Required experience and capabilities

• Strong software engineering skills in a relevant backend language.
• Experience designing and consuming REST APIs, webhooks, and third-party integrations.
• Experience with relational databases and data modeling.
• Working knowledge of authentication and authorization mechanisms, including OAuth.
• Experience with automated testing, source control, and continuous integration.
• Familiarity with cloud deployment, application monitoring, and secure development practices.
• Ability to diagnose failures across interconnected systems.

Preferred experience

• Integration with CRM, marketing automation, or enterprise productivity platforms.
• Frontend development experience.
• Experience with queues, event-driven architectures, or integration platforms.
• Experience building software used by AI agents or model-driven applications.